About Mai-Wel

Mai-Wel creates and delivers vibrant, innovative services which provide opportunities for people with disability and job seekers across the Hunter Valley to achieve their dreams and goals for life.

As a registered National Disability Insurance Scheme (NDIS) provider, we provide a range of disability and employment support services that are varied to meet the goals and aspirations of each individual. We connect people to possibilities and aim to empower each individual to achieve their goals.

We provide supports and services in our purpose built facilities across the Hunter Region, from Singleton to Newcastle and to Port Stephens. We also support people in their homes and to access their local community.

Our Vision:

Empowering People, Changing Lives

Our Values:

  • Integrity
  • Excellence
  • Respect

Mai-Wel Board of Directors

Felicity Laczina - Chair of the Mai-Wel Board

Felicity Laczina – Chair of the Board

MA Business, Dip Strategic HR, Grad Cert Strategic HR, AMP194, GAICD

Elected: 12.07.21

Occupation and Qualifications:  Chief Operations Officer Maitland Mutual Bank

Committees: Chair Nominations and Remuneration Committee, Chair Property Strategy Committee

With over 25 years of experience in Human Resources and business roles, primarily in the banking and government sectors, Felicity now brings her expertise to the not-for-profit sector. She has spent nearly a decade at the executive level and holds an MBA and a Graduate Diploma from the Australian Institute of Company Directors. Her personal connection to disability, as both a sister and an aunt to family members with disability, fuels her passion for Mai-Wel’s mission to make a meaningful difference in the community.

Michael Burfitt

Michael Burfitt – Deputy Chair of the Board

BA Bus, (CA), (GAICD)

Elected: 28.10.19

Occupation and Qualifications:  Chief Finance Officer Maitland City Council

Committees: Chair Finance and Audit Committee, Chair Property Strategy Committee

Michael is a Chartered Accountant with over 30 years of experience in financial reporting, governance, risk management, and auditing, primarily in government and not-for-profit sectors. His extensive career includes roles in superannuation and local government, most recently serving as Chief Financial Officer at Maitland City Council. As a non-executive director since 2019 and with prior experience in the non-bank financial sector, Michael brings deep financial expertise to Mai-Wel, ensuring sound governance and financial oversight. He also holds a Bachelor of Business, CA, GAICD, and is a Justice of the Peace.

Martin Corrigan

Claire Chidgey – Director BBus, CA, CIA, GAICD

Elected: 25.11.24

Occupation and Qualifications: Corporate Governance and Finance Executive

Committees: Finance and Audit Committee, Governance and Risk Committee

Claire is an experienced executive with over 25 years in corporate governance, finance, risk management, and audit across Chartered Accounting, Not-for-Profit, and Utility sectors. As a Chartered Accountant, Certified Internal Auditor, and Graduate of the Australian Institute of Company Directors, Claire is enthusiastic about contributing her expertise in leading transformative change within a framework of sound corporate governance to the Mai-Wel Board. She is dedicated to ensuring Mai-Wel continues to fulfill its mission of empowering individuals to achieve their full potential and enriching the community with which it engages.

Carolyn Higgs

Carolyn Higgs – Director

BA Hons, MA Criminology

Elected: 30.10.17

Occupation and Qualifications:

Assistant Director Department of Infrastructure

A dedicated member of the Mai-Wel Board since 2017, Carolyn follows the legacy of her father, Frank, who served the organisation for 50 years. Carolyn holds a Bachelor of Arts (Hons) and a Master of Arts in Criminology from the University of Toronto. Her academic and personal experience equip her to contribute meaningfully to Mai-Wel’s mission, ensuring continued support for individuals with disabilities in the Maitland community.

Jann Kingston

David Lynch – Director

David Lynch brings over 30 years of commercial experience to Mai-Wel’s Board, having held executive roles including CFO, COO, and CEO across the “for purpose,” community, and commercial sectors. His expertise in corporate services, strategic planning, financial management, and risk mitigation provides valuable insights to navigate the strategic and operational challenges faced by the organisation.

A lifelong resident of Maitland, David is deeply committed to giving back to the community that has shaped his life. His passion for supporting people with disability is rooted in his tenure at Life Without Barriers, one of Australia’s largest disability organisations. Through his role on the Board, David aims to make a meaningful impact on the lives of people with disability in the Maitland and Hunter regions.

Simon Coleman

Simon Coleman – Director

BA Comms, GAICD, Grad Dip Occupational Hygiene, Grad Dip OH&S Management, FCPA,

Elected: 12.07.21

Occupation and Qualifications:  General Manager Health, Safety, Environment and Quality AMP Control

Committees: Chair Quality and Safeguards Committee

With over 30 years of experience in health, rehabilitation, and safety, Simon brings a wealth of knowledge to the Mai-Wel Board. Starting his career as an Occupational Therapist and later working in Health & Safety, Environment, and Quality roles, he is well-versed in disability support, risk management, and effective communication. Although he has no personal lived experience with disability, Simon’s work as a Support Worker and OT has given him valuable insight. He is passionate about ensuring Mai-Wel continues to thrive in the Maitland and Hunter region.

Christian Pynsent

Christian Pynsent – Director

MA Applied Finance, BA Comms (Hons), BA Business, GAICD

Elected: 11.07.22

Occupation and Qualifications:  Commercial Manager, Port of Newcastle

Christian is an experienced maritime professional and the General Manager of Operations at the Port of Newcastle. With over 30 years in leadership roles, his expertise focuses on operational efficiency, safety management, and stakeholder engagement. Christian has been pivotal in developing port operations strategies, enhancing safety protocols, and driving collaboration among stakeholders. His leadership has strengthened the port’s competitive edge and reputation in the maritime industry. Now on the Mai-Wel Board, Christian applies his strategic acumen to further its mission and community impact.

Mai-Wel Executive Team

Passionate about protecting vulnerable people and courageous leadership.

John Cleary is a seasoned leader in the Profit for Purpose sector, with over 17 years of executive experience in aged care, disability services, and more. He holds a Master of Commerce and a Bachelor of Science, with advanced leadership training from Harvard. John’s expertise lies in fostering organisational growth while driving positive social outcomes, making him an ideal fit for Mai-Wel’s mission to empower people with disabilities. A strong advocate for community well-being, John’s leadership has been widely recognised. His strategic vision aligns perfectly with Mai-Wel’s goals of inclusion, innovation, and sustainable development.

Lucy Crawford has dedicated 30 yrs of her career to Mai-Wel, and is testament to the career pathways that can exist in the sector, climbing the leadership ladder from support worker to Executive Manager.   Lucy is committed to positive whole of life outcomes for participants, with a strong focus on optimising both physical and psychological health and developing support environments and teams that promote active support, positive behaviour support and participant-centered care.  Lucy’s deep understanding of the evolution of disability services, particularly the transition to NDIS, enables her to respond to ongoing changes both in terms of service and business strategy.   Lucy’s commitment to empowering lives through innovative service delivery aligns perfectly with Mai-Wel’s mission to provide pathways to greater independence for people with disability.

Kyllie Tegg serves as the General Manager of Employment Services at Mai-Wel, where she has been instrumental in advancing employment outcomes for people with disability. With an extensive background in workforce solutions and client engagement, Kyllie’s leadership is rooted in promoting inclusivity and community integration, two core principles at Mai-Wel. She oversees programs that enhance workforce participation for people with diverse abilities, driving impactful results. Kyllie’s passion for improving lives through meaningful employment aligns with Mai-Wel’s goal of supporting individuals to thrive and achieve their full potential.

Bianca Simms brings a broad range of expertise in disability and employment services to her executive role at Mai-Wel. She is committed to developing inclusive employment practices, ensuring that people with disability have access to meaningful job opportunities. Bianca’s leadership style fosters positive workplace cultures and a strong focus on team empowerment, which resonates with Mai-Wel’s values of person-centered support and community engagement. Her ability to cultivate environments where both participants and staff excel makes her a key contributor to Mai-Wel’s success in delivering life-changing services.

Jenny Cappellacci is an experienced commercial and profit-for-purpose executive with over 25 years’ experience in finance, governance, systems, and operational leadership. She holds a Bachelor of Commerce, as well as FCPA and GAICD professional certifications. Jenny served for 2 years as a non-executive director on the Mai-Wel board before transitioning to the executive team as General Manager Corporate Services in June 2024. Jenny leads the Finance, Infrastructure, Engagement, and CGR functions at Mai-Wel. As a socially conscious professional, she aims to build strong stakeholder relationships that deliver sustainable organisational and community outcomes.

Our History

In November 1960 a number of Maitland-based families met and shared their concerns about the lack of recognition of the needs of their children with disability for an education and opportunities for life.

This event marked the formation of Mai-Wel. The challenge to remove the discrimination experienced by people with a disability and their carers is as strong a motive today as it has been throughout the past 60 years.

Mai-Wel received funding from the Australian Government Department of Environment in 2012 to launch a History Project, researching and documenting the organisation’s rich history and contribution to the Maitland community. The History Project was completed in mid-2014 and is available in the form of a book and short film documentary accessible via the links below.

We thank local journalist, Alek Shulha, for the many hours he volunteered to help bring this project to life. Also thanks to the many participants, families, community members, staff and supporters who contributed to the film and book.