Support Coordinationhelp desk2021-05-19T09:57:44+10:00
Support Coordinators play a very important role is assisting NDIS participants and their informal support networks to build skills in implementing choice and direction and to build resilience and capacity within their community.
Support Coordinators work with participants to:
Explore the disability and mainstream support system
Be informed about all available options
Identify providers and services that will best meet individual needs/goals
Assist participants or family members to coordinate and/or/build on existing services
Strengthen informal or mainstream supports
Enhance knowledge around and familiarity with NDIS processes
Build confidence and capacity to implement and manager their NDIS plan
Manage points of crisis should they arise
Support participants through the NDIS review process.
Support Connection: A time limited support that is focused on strengthening a participant’s ability to connect with and coordinate their support environment. The main aim is to build skills around participating independently within NDIS processes. Actions often involve increasing capacity, maintaining support relationships and resolving service delivery issues.
Coordination of Support: Focuses on providing assistance to participants with more complex service delivery environments with an aim to strengthen a participant’s ability to connect with and coordinate supports, and to maximise skills around independent participation within NDIS processes. Actions often involve resolving service delivery issues or points of crisis, developing capacity and resilience in a participant’s network and coordinating supports across a participant’s support environment.
Specialist Support Coordination: This is a specialised support that is time limited and that is necessitated by specific high level risks in a participant’s situation. The focus is on addressing barriers and reducing complexity in the support environment while assisting with connection to supports and building capacity and resilience.
The Mai-Wel Support Transition and Referral Team (STaRT) will refer you onto the Support Coordination Service Lead, who will review your goals and desired outcomes and allocate you a Support Coordinator who has the skills and experience to work with you. Once you had been referred to the Support Coordination team you will receive a letter of acknowledgement outlining timeframes and the allocation process.
The Mai-Wel Group acknowledges the Traditional Custodians of the land on which we live, work and learn. We pay our respects to Elders past, present and future, and recognise their continuing connection and contribution to the land.